Working from home as a telephone customer service representative is setting up a virtual call center. In this decision of earning income, you need your own home office equipment to get started, and these will likely top your list of concerns.

There are companies that hire virtual call center jobs and require applicants to provide and maintain computer and phone equipment, software and phone services.

As a general guide, these are some of the technical requirements that may be expected for a home-based call center:
-    Desktop PC
-    Broadband Internet connection
-    Land line phone service
-    Corded telephone (with buttons not on the handset)
-    Instant message account
-    Email account
-    Web browser
-    Printer
-    Quiet, private work space

Some equipment that could be required but typically isn’t paper shredder, locked file cabinet, fax and back-up battery power supply.

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